Communication

by Flinkliv · Updated July. 13, 2023

  1. Why do you need communication?
  2. What are the building blocks of communication?
  3. The five main building blocks of communication
  4. Example of communication
  5. What are the barriers to communication?


Why do you need communication?

Communication is a skill that helps us to socialize, persuade and influence our loved ones, friends, strangers, and coworkers.

Communication allows us to share and seek information.

Communication lets us express our feelings and emotions.

Communication enables us to build relationships and socialize.

Well, you get it; communication is at the center of everything we do.


Conversation between A and B about the need to know communitcation. A: Why do we need communication? B: Communication allows us to share and seek information. B: to express our feelings and emotions. B: to build relationships and socialize. B: Well, you get it; communication is at the center of everything we do.

What are the building blogs of communication?

There are five main building blocks of communication:

  1. People: What do you want them to feel, think and do when they get your message?
  2. Message: It is how you say or write your message; is the message friendly, joyful, authoritarian, etc.?
  3. Channel: It is how you deliver the message face-to-face, email, or call.
  4. Context: Choose the right timing and location before you deliver your message.
  5. Effective listening: Be sure to listen carefully

The five main building blocks of communication

Communication

Conversation between A and B about the five main building blocks of communication. A: What are the building blocks of communication? B: There are people, the channel, the channel, the context, and effective listening

People

Conversation between A and B about the people in communication. A: People? B: Ask yourself these questions: What do you want them to feel, think and do

Message

Conversation between A and B about the message in communication. A: Message? B: It is how you say or write the message: friendly, joyful, authoritarian, etc.

Channel

Conversation between A and B about the channel in communication. A: How about the channel? B: It is how you deliver the message face to face, by email, or a call.

Context

Conversation between A and B about the context in communication. A: Context? B: Always choose the right timing and location before you deliver any message.

Listening

Conversation between A and B about the listening in communication. A: What is the last block? B: Be sure to listen carefully A: Right!

Example of communication

Company culture and values

Company culture or an organization's culture is a set of shared values, goals, attitudes, and practices that characterize an organization, such as how employees are managed, how decisions are made, how conflicts are resolved, how your customers are treated.

Conversation between A and B about company culture and values. A: How is the company culture here? B: It is great; we have free coffee. B: Company culture is more than free coffee. B: Company culture is how employees are managed, how decisions are made, how conflicts are resolved, how your customers are treated. A: Did I mention that we also have free pancakes and donuts on Fridays?

Company team culture

Company team culture is the shared understanding of how individuals collaborate, communicate, and work together towards common goals.

Conversation between A and B about company culture A: How's the company team culture? B: Oh boy: parties, gamings, team-building exercises, and awesomeness t-shirts

The power of communicating with kindness

Leaders need to step up their kindness game. Squash defensiveness with grace, give credit where it's due, and make space for honest conversations.

Conversation between A and B about the power of communicating with kindness. B: Leaders need to step up their kindness game. Squash defensiveness with grace, give credit where it's due, and make space for honest conversations.

What are the barriers to communication?

There are many barriers to communication, such as:

  • Lack of attention.
  • Poor listening skills.
  • Wrong communication channels.
  • The use of jargon.
  • Intent-impact gap.
  • Etc.
Conversation between A and B about barriers to communication. A: Why don’t people communicate effectively? B: Because of lack of attention, trust, and clarity Conversation between A and B about barriers to communication. B: Wrong communication channel, the use of jargon, and the intent-impact gap A: Is this jargon? B: Oh, boy!

Example of lack of attention

Conversation between A and B about the lack of attention. B: The fridge is broken A: Yeap [A is looking at his phone] B: We need to fix it A: Sure

Example of poor listening skills:

Conversation between A and B about poor listening skills. B: Effective listening skills improve the quality of communication A: I want a sandwich!

Example of wrong communication channels:

Conversation between A and B about wrong communication channels. A: Why did he not answer? B: Why is he not talking?

Example of the use of jargon in IT:

Conversation between A and B about the use of jargonin IT. A: We are experiencing a downtime B: What do you mean? Solution A: The online service is unavailable to our clients B: Ok, I understand
Conversation between A and B about the use of jargon in IT. A: I am thinking about code refactoring B: What do you mean? Solution A: I have to improve the code B: Ok, I understand

Example of the use of jargon in marketing:

Conversation between A and B about Accuracy. A: I am very smart. B: How can you prove that?